How to Submit a Support Ticket on Bear IQ: Get the Help You Need

Modified on Mon, 03 Apr 2023 at 04:52 PM

At Bear IQ, we strive to offer excellent user experience and prompt support. If you need assistance beyond our Live Chat, you can easily submit a support ticket to our team. In this guide, we'll walk you through the process of submitting a support ticket on Bear IQ using our ticket submission form.


Step 1: Navigate to the ticket submission page


Visit our support ticket submission page at https://support.bearanalytics.com/support/tickets/new to start the process of submitting a ticket.



Step 2: Fill out the required fields


On the ticket submission page, you'll need to complete the following required fields:


  • Your Email: Provide your email address so we can contact you with updates or further questions.


  • Subject: Briefly describe the issue or topic of your ticket to help us route it to the appropriate team member.


  • Description: Explain your problem, question, or concern in detail. The more information you provide, the better we can assist you.



Step 3: Attach any relevant files (optional)


If you have any files, such as screenshots or documents, that can help clarify your issue, click the "Attachments" button to attach them to your ticket.



Step 4: Submit your ticket


Once you've filled out the required fields and attached any relevant files, click the "Submit" button at the bottom of the form to send your ticket to our support team.



Submitting a support ticket on Bear IQ is a simple and efficient way to receive assistance tailored to your needs. By following these steps, you'll be able to communicate your issue to our team, who will work diligently to resolve it. We're here to help and continuously improve our platform based on your feedback.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article