How to Use Bear IQ Live Chat

Modified on Fri, 09 Feb 2024 at 01:15 PM

At Bear IQ, we prioritize user experience and personalized support. Our guide shows you how to use our Live Chat for immediate assistance, including file attachments for issue resolution.




Step 1: Locate the Live Chat icon:


Find the Live Chat icon in the lower-left corner of your screen. It resembles a speech bubble or chat window. Click the icon to open the chat interface.



Step 2: Start a conversation


Upon opening the chat interface, you'll see a welcoming message from our team. Type your question or concern in the text box, and a support agent will respond shortly.



Step 3: Interact with our team and attach files


Our support agents are real people, not chatbots, ensuring personalized assistance for your inquiries. Feel free to ask any questions related to our platform. If you have a screenshot or other relevant files to help explain your issue, click on the attachment icon (a paperclip or similar symbol) and upload the file to the chat.




With the Bear IQ Live Chat, you'll enjoy direct access to our team for fast and efficient support. Follow these simple steps to receive personalized assistance whenever you need it, and don't hesitate to attach files to help clarify your issue. We're here to help and continuously work to improve our platform based on your feedback. Happy chatting!

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