How to edit a user in Bear IQ

Modified on Fri, 31 Mar, 2023 at 12:05 PM

If you’d like to edit the user base in your Bear IQ portal, you can do so by navigating to your Portal account settings in your Bear IQ account. 


Step 1: Access the Users Page

To begin, log in to your Bear IQ account and navigate to the left panel of the navigation menu. Click on "Users" to access the Users page.

Step 2: Select the User to Edit

Once on the Users page, locate the user you wish to edit and click on the three dots (ellipsis) "..." next to their name. This will prompt an input form with the user's existing details that can be edited.

Step 3: Edit User Information

Within the input form, you can edit the user's name and email address as needed.

Step 4: Adjust User Access Level

To adjust the user's access level, click on the drop-down menu under "Role". You can select from two options:

  • Event Organizer Admin: This access level grants the user administrative rights, allowing them to add other users and manage certain aspects of the account.

  • Event Organizer User: This access level provides standard user access without administrative rights.

Step 5: Review Definitions

If you need more information on the differences between these access levels, please see our resource page for a table comparing the two.

Step 6: Save Changes

Once you have made the desired changes, click "Save Changes" to update the user's account with the new settings.

If you are currently facing issues with your account access, go here to report the problem to our support team. 


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