In case you do not receive the Bear IQ Account set up invite from our support email address, support@beariq.com, you may need to whitelist our domain to ensure the invite isn't blocked by your email service provider.
To whitelist our domain, please follow the instructions below:
If you are using Outlook as your email's server, here are two options:
Add the address to your contacts:
Add the email address that is sending you email (eg support@beariq.com) to your Outlook.com Contacts. Outlook.com will usually deliver email from addresses that are in your Contacts.
Add the address to your safe senders:
- Open Outlook & click the gear icon in the top-right corner and then More mail settings
- Select Safe and blocked senders and then Safe senders
- Add the domain of the email you want to whitelist to the list of Safe senders
- Return to Safe and blocked senders and then select Safe mailing lists
- Add the email address of the you want to whitelist to the list of Safe mailing lists
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