Understanding Bear IQ's Data Security and Privacy Protocols

This article provides a detailed explanation of Bear IQ's data security, storage, retention, and privacy measures, empowering Bear IQ users with knowledge about how their data is managed. Bear IQ is committed to ensuring data protection and compliance with privacy laws, providing customers with confidence in our robust data management processes. Users will learn where data is stored, who has access, how long data is retained, and the privacy measures in place to prevent unauthorized access and use of personal information.

Tip: Refer to the Bear Analytics Privacy Policy for comprehensive information on privacy measures and adherence to regulations.

Heads Up: Bear IQ prioritizes data security, storage, and privacy protocols to ensure users can confidently manage their data in compliance with various privacy laws.

Questions and Answers:

Where is the data going to be stored?

Bear IQ is entirely hosted within Microsoft Azure, eliminating the need for Bear Analytics physical security requirements. Microsoft designs, builds, and operates datacenters to strictly control physical access to the areas where your data is stored.

Are outside systems accessing our data sources?

No. Only the Bear Analytics technology team will have access to IPC data. All access to MS Azure is controlled by Entra ID accounts protected by MFA and granted on a least-privilege basis. Bear IQ access is only accessible via a VPN client.

What kind of retention does the AI platform use?

Bear IQ retains data solely according to the customer’s specified retention requirements. Data is kept only as long as needed or requested by the customer, and can be deleted promptly in compliance with retention policies, ensuring control over data management.

Does any of the data include PII?

Bear IQ does not capture or store sensitive data like SSN, CC, PHI, or driver's licenses. For IPC, the only PII stored is data collected by CDS registration and EXPOCAD sales platforms connected to Bear IQ via API.

What are the vendor's certifications/protocols around ensuring adherence to the various privacy laws?

See the full Bear Analytics Privacy Policy here:  LINK 

Are we giving AI access to ANY intellectual property?

Bear IQ uses AI for automated data cleansing, normalization, and providing contextual intelligence, using private LLM models that ensure no customer data is used for training publicly available models, safeguarding data privacy.

By hosting data within Microsoft Azure, limiting access to Bear Analytics personnel, adhering to customer-specific data retention policies, and adopting private AI models, Bear IQ provides a secure and flexible data management environment that respects user privacy. For comprehensive privacy information, refer to the Bear Analytics Privacy Policy.